Chromatickit ([www.chromatickit.com](https://www.chromatickit.com)), owned and operated by Reel Loco Productions Pte Ltd (“we”, “us”, “our”), is fully committed to upholding the privacy, confidentiality, and integrity of the personal data provided by our users. This Privacy Policy details our protocols regarding the collection, processing, and storage of personal information for individuals residing within the European region, which constitutes our exclusive operational market.
1. Age Threshold and Mandatory Restrictions
To maintain conformity with international merchant processing standards and mitigate risks associated with unauthorised financial transactions, Chromatickit enforces a strict age requirement for website access and product acquisition.
- Minimum Age Requirement: This website and the digital product packs available herein are strictly directed to, and intended for use by, individuals who are at least 18 years of age.
- User Representation: By interacting with this website, submitting any information, or completing a transaction, you explicitly represent and affirm that you are at least 18 years of age and possess full legal capacity to enter into binding financial agreements.
- Unauthorised Minor Transactions: We do not knowingly collect personal data from individuals under the age of 18, nor do we permit minors to execute purchases. If a parent or legal guardian becomes aware that a minor has utilised parental payment credentials or provided personal details without appropriate oversight, please notify our administrative team immediately at
photo@chromatickit.com. Upon notification, we will take immediate steps to terminate the associated account, cancel digital delivery, and remove the data from our active systems.
2. Personal Data Collected
To facilitate the immediate electronic delivery of our digital product packs and maintain accurate transactional records, we collect specific information provided directly by you during the checkout sequence:
- Identity Data: Full name.
- Contact Data: Email address, telephone number.
- Billing Data: Physical billing address associated with the payment method.
Please note: Complete transaction and card data are processed through our compliant external payment infrastructure. We do not store or retain raw payment credentials on our local servers.
3. Legal Basis for Processing Data
In strict compliance with European data protection frameworks, we process your personal data under the following legitimate legal bases:
- Performance of a Contract: To execute your transaction, verify transaction authorization, and complete the digital fulfillment of your purchased preset packs directly to your designated email address.
- Legal Obligation: To satisfy statutory accounting, financial reporting, and tax mandates required by both Singaporean and European authorities.
- Legitimate Interests: To monitor website integrity, manage operational risk, and address consumer enquiries effectively.
4. International Data Transfers and Operational Scope
Because Reel Loco Productions Pte Ltd is a corporate entity registered and established in Singapore, the personal data of our European consumers is transferred outside the European Economic Area (EEA) to our Singapore headquarters.
We implement appropriate administrative controls and confidentiality protocols to maintain the protection of this data during cross-border transfers. Your personal data is never sold, leased, or disclosed to third parties for marketing purposes. It is shared solely with essential operational infrastructure (such as electronic communication utilities and payment networks) required to fulfill your digital purchase.
5. Data Retention Period
We retain your personal information exclusively for the duration necessary to satisfy the purposes detailed in this policy, or as strictly required to meet statutory legal, accounting, and regulatory compliance obligations.
6. Statutory Rights of European Consumers
As a resident within the European market, you possess specific statutory rights regarding your personal data under regional regulations:
- The right to request clear access to the personal data we hold.
- The right to request the rectification of inaccurate or incomplete personal information.
- The right to request the erasure of your data under specific statutory conditions.
- The right to request the restriction of, or object to, the processing of your data.
To exercise any of these rights, please submit a formal written request to our administrative office via the contact details provided below.
7. Corporate Contact Information
For any questions concerning this Privacy Policy, the management of your personal data, or our age restriction protocols, please direct your correspondence to:
- Corporate Entity: Reel Loco Productions Pte Ltd (Company Registration No: 200706826H)
- Website:
[www.chromatickit.com](https://www.chromatickit.com) - Contact Email:
photo@chromatickit.com - Registered Office & Premises: 162 Bukit Merah Central, #06-3555, Singapore 150162
- Telephone: +65 64766287